9wickets pro's Terms and Conditions — Fully in English

These Terms and Conditions apply to the 9wickets pro website and all its services. 9wickets pro is an internationally licensed online gaming and betting platform providing quality entertainment services to users in Bangladesh.

These Terms and Conditions form a legally binding agreement between you and 9wickets pro. By accessing, browsing, or using any of our services, you confirm that you have read, understood, and agreed to these terms.

9wickets pro reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the website with the updated effective date clearly noted. Continued use of the platform after changes take effect constitutes your acceptance of the revised terms.

To open an account on 9wickets pro, the following conditions must be met:

• During registration, you must provide your full name, date of birth, address, and mobile number accurately.
• Each individual may operate only one account. If multiple accounts are created, all of them will be closed.
• It is your responsibility to keep your password and login credentials confidential. You must not allow any third party to access or use your account.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Keep your account information up to date. Outdated or incorrect details may cause delays in withdrawal processing.

To use 9wickets pro's services, you must meet the following eligibility requirements:

• You must be at least 18 years old. Accounts found to belong to users under 18 will be closed immediately.
• Online gaming must be legal in your country or region of residence. It is your responsibility to know and comply with the laws applicable in your jurisdiction.
• Using a VPN or proxy to access our services from a restricted region is not permitted.
• This platform is not intended for individuals who are unable to make sound judgments due to mental health conditions.

9wickets pro is committed to responsible gaming. We enforce strict age verification measures to keep minors away from gambling activities.

9wickets pro offers a variety of bonuses and promotions. The following terms apply when claiming any of these offers:

• Welcome Bonus: New members can receive up to a 100% bonus on their first deposit. The applicable wagering requirements must be met before any bonus funds can be withdrawn.
• Reload Bonus: A minimum deposit threshold must be met to qualify for weekly or monthly reload bonuses.
• Cashback Offer: Cashback is awarded on net losses incurred within a specified period. The cashback amount and applicable terms are detailed on each individual offer page.
• Free Bet: Winnings earned from free bets must meet the applicable wagering requirements before they can be withdrawn as cash.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being permanently closed.
• 9wickets pro reserves the right to cancel bonuses and suspend accounts if bonus abuse is detected.

All financial transactions on 9wickets pro are handled securely and transparently. The following payment rules must be followed:

• Only use payment methods registered in your own name for deposits.
• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 15–30 minutes, though delays may occur if KYC verification is still pending.
• Payments are accepted via bKash, Nagad, Rocket, and other approved mobile banking channels.
• Funds may not be transferred to third-party accounts or through unrecognized channels.
• If a suspicious transaction is detected, 9wickets pro may place a hold on the payment until the investigation is complete.

All games and betting activities on 9wickets pro are governed by the following rules:

• All game outcomes are determined through certified RNG (Random Number Generator) technology.
• 9wickets pro reserves the right to adjust odds for Sports Betting. The odds in effect at the time a bet is placed are final.
• If a game is interrupted mid-session due to a technical issue, 9wickets pro will decide whether to issue a refund or resume the game.
• In Live Casino games, the dealer's decision is final. Regular technical audits are conducted to ensure fair play.
• Specific policies apply to bets placed on abandoned or postponed cricket and other sports events.

The following activities are strictly prohibited on 9wickets pro. Violations will result in account termination and may lead to legal action:

• Placing bets or playing games using bots or automated software.
• Participating in collusive betting or match fixing.
• Depositing using a credit card or another person's payment method.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Depositing funds obtained from illegal sources (money laundering).
• Threatening, defrauding, or using inappropriate language toward other members.
• Attempting to hack or gain unauthorized access to the platform's systems.

9wickets pro is deeply committed to protecting your personal information. Here's a brief overview of how we use your data:

• Information collected during registration and the KYC process is used solely for account verification and payment processing.
• Your gaming history and financial data are secured on encrypted servers.
• User information is not shared with third parties for marketing or promotional purposes.
• We may be required to disclose information to authorities when legally obligated or requested by a regulatory body.

To learn more, visit our Privacy Policy Read.

9wickets pro may suspend or permanently close your account for any of the following reasons:

• Violation of any clause within the Terms and Conditions.
• Failure to pass KYC verification or providing false information.
• Detection of suspicious or fraudulent activity.
• Order from a court or regulatory authority.
• Accounts inactive for an extended period (more than 12 months).

To voluntarily close your account, please contact the support team. You will be given the opportunity to withdraw your balance before the account is closed, provided no policy violations are found.

9wickets pro reserves the right to update these Terms and Conditions at any time. When changes are made:

• A notice will be posted on the website and the effective date at the top of the page will be updated accordingly.
• For significant changes, you may be notified via your registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

We recommend reviewing this page regularly to stay informed of the latest Terms and Conditions.

If you have any questions or need clarification about these Terms and Conditions, please contact our support team. We're always here to help.

• Live Chat: Chat with us directly from any page on the website — available 24/7.
• Email: [email protected] — responses are typically sent within 24 hours.
• FAQ: To find answers to common questions, visit our FAQ Page View.